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Troubleshooting Support
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Features & Usage
01
The app won’t open. What should I do?
Try restarting your device and checking for updates. If the issue persists, contact our support team at nconradie@proficien.com
02
I'm not receiving notifications, how can I fix that?
Make sure notifications are enabled in both your phone settings and the Proficien app settings.
03
How do I report a bug or technical issue?
Use the “Report a Problem” feature within the app, or email us directly with screenshots at nconradie@proficien.com
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